Business IT support Newcastle designed for your success

NerdApp provide specialist IT support to companies in Newcastle and the Northeast. No matter how large or small the issue our experienced IT professionals have the right solution.

How can we help you?

Payment will only be made if a Nerd accepts the job and they are able to help you

Excellent

Professional IT support Newcastle

24/7 availability and fast response times

Remote helpdesk and onsite support

Packages customised to your business needs

PAYG or long-term contracts available

Friendly, appraochable support you can reply on

Why use NerdApp?

Fast Response Times
Support queues and tickets are a thing of the past

Global Trusted Provider
We work with businesses in multiple sectors and countries

Instant Remote Support
Contact our Newcastle IT service desk day or night

Specialist IT Consultancy
Friendly IT expertise focussed on delivering long-term solutions

Compliance & Security
Our commitment to compliance gives you peace of mind

Helping you work smarter not harder

Whether your team works in the office full-time, remotely or use a hybrid approach, our IT services are designed to complement your organisation.

The digital landscape is changing all the time and as you streamline your approach to make the most of your technology, having the right level of technical support in place can make you more efficient and productive. As a trusted Newcastle IT support provider, we give you peace of mind that your systems and network are always in safe hands.

Our Services

NerdApp’s offer IT support in Newcastle for a vast array of businesses, so whether you are based in High Heaton or Kenton, Wallsend or Gateshead, we always have an IT professional available to help. Newcastle is one of the most vibrant cities in the northeast, a city known for its warmth and more recently for its fast-expanding business economy. It’s a city of investment and growth, with sectors such as creative and digital, science and healthcare and offshore and marine all thriving. No matter the IT issue your business is facing, NerdApp are always on-hand to keep your business connected.

Computer Support

PC's and Laptops, Windows and Mac support, setups, troubleshooting issues, data backup and restore, cloud sync and any other general IT Support requirements.

WiFi & Internet

Expert support for Wi-Fi and internet issues and anything else related to your network connectivity. From setting up switches and routers, to configuring your mesh network or access points. This type of troubleshooting usually requires onsite support.

Printers & Scanners

Connect or troubleshoot a smart device or resolve printing issues. * On-site support is recommended for this type of issue if hardware related.

Software & Email

Install new software or remove unwanted programs, add or troubleshoot email accounts, remove malware, Install antivirus. Microsoft 365, Adobe, Zoom, CAD, gaming and all other software.

Security & Antivirus

Technical configuration of security software for server side or end point protection. This includes all major vendors like McAfee, Norton, Windows Defender, ESET, Malwarebytes, and more. Ensure you have the latest updates and set up vulnerability scans.

Servers & Infrastructure

Technical help with configuring or troubleshooting Windows Servers, Apple, Linux and a host of other Cloud Infrastructure like Microsoft Azure, AWS (Amazon Web Services) VMware and Hyper-V, including updates, patching and more.

Websites & Socials

From hosting and DNS to Google Ads, Facebook, or Instagram issues, we’ll find a Nerd that can help you get more from your website or social media channels. Including Wordpress, Wix, GoDaddy, and many more platforms.

Mobile Devices

iOS and Android mobile phones, tablets, new setups, transfer of data, setup emails, updates, Apps, Alexa, Google assistant, smart watches and audio and more.

Smart Devices & TV's

Support and configuration of smart devices in your home like Alexa, Google assistant, smart watches and smart speakers and more.

IT Projects

You can book Nerds for a short or long term project, remote or on-site. If your company needs to roll-out O365 for example and you need the additional support, book a Nerd to help you for a day, week, or month!

Tech Lessons

Book a Nerd for training on various tasks so you can better operate email or excel or any other software more efficiently.

Other Support

If you aren't sure what to select, please select "other" and add a detailed description for our Nerds and they will accept and help.

Book a Free Demo

To find out more about our IT services in Newcastle, book a free 20-minute consultation with our business team who will guide you through a quick demo of our platform.

Choose a date and time

Customer service that makes a difference

We know how busy your schedule can be and when it comes to resolving IT issues you don’t have the time to deal with any delays. At NerdApp we deliver fast, long-lasting solutions that enable you to get more out of your technology, and our customer service team make it their business to ensure your business is always satisfied with the outcome. It’s something we do every day for our customers, building it every part of our service.

Solving business problems with technology

From emails and software applications to hardware and office networks, your business depends heavily on technology to serve your customers. From time-to-time it will let you down, but with the right support it doesn’t have to be a disaster. Our IT support in Newcastle is available in a range of packages that can be customised to meet your needs, helping you to overcome challenges as they arise so you can plan for the future with assurance.

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We never leave you waiting for IT support in Newcastle

Our Newcastle IT helpdesk provide rapid support when you need it most, connecting you with a local professional who can identify and fix the problem in no time at all.

24/7 availability 365 days a year with fast access to professional IT support
Onsite and offsite tech support in Newcastle and surrounding areas
Hardware, software, Wi-Fi, server and infrastructure and cyber security services
Download the NerdApp on Apple or Android or use our website
IT support packages are built to support your business needs
Choose your own payment option: Prepaid, PAYG or monthly subscription

Get In Touch

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