Computer Support

WiFi & Internet

Printers & Scanners

Software & Email

Security & Antivirus

Servers & Infrastructure

Websites & Socials

Mobile Devices

Smart Devices & TV's

IT Projects

Tech Lessons

Other Support

On-site Smart Hands and 24/7 Help Desk

Whether you’ve just landed a big project or you need urgent one-off help, we’ve got affordable, highly vetted Nerds worldwide.

Book a Nerd Book a Demo

Or find a plan that suits your company

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Remote Nerds

0

On-Site Nerds

0%

Resolutions

0

Nerd Rating

60min

Avg. Response

Trusted technicians at your fingertips

All of our Nerds go through stringent real-world testing and onboarding process
Are KYC and AML checked using AI facial recognition and ID verification
Undergo an interview with a veteran IT specialist
Book A Nerd
Book A Nerd Or find a plan that suits your business
Plans

How does it work?

Register
your business

Select your
monthly hours

Request
a Nerd

Get Started

Verified

Phillip K.

NerdApp has helped us expand across the US
NerdApp's Smart Hands has been a valuable asset to our MSP business as we expanded across the US. Their network of knowledgeable technicians allows us to efficiently handle any on-site technical issues, freeing us to focus on growing our business. Their team is professional, responsive, and always goes above and beyond. Highly recommend giving Smart Hands a try for exceptional service and growth opportunities.
Verified

Reginald B.

Improved SLA response times with our clients
The 24/7 online support, directly off the web portal has transformed our ability to deliver excellent service to our customers. We have a list of favorite Nerd's who are quick to respond, offer expert knowledge, and their great level of customer service has allowed access to 3rd line skills and get more out of our customers. I can't recommend NerdApp enough to anyone looking to improve SLA response times to their clients.

Standard pricing is $99.00 per hour. Get a monthly plan or buy prepaid to save 10% and access free IT tools

Remote Support

$24.75 per 15 minutes.

Access technicians in
under 1 minute!

Book Now

On-Site Support

$149.00 for the first hour and $24.75
per 15 minutes thereafter. Travel incl.

Book Now

Calculate your IT support costs and save with a monthly plan

Enter your number of employees
We recommend per month
According to industry standards, you are on your monthly costs
*based on 30 minutes of IT support per employee

Benefits

Core Benefits
  • Access to IT experts, on-demand, in the US, 24/7
  • Nerd Search - Find the right Nerds and build your virtual IT team
  • Re-book your favorite technicians when needed
  • Create a booking schedule for monthly maintenance tasks
Free IT management tools on all plans include
  • Add and manage users to book as and when required
  • Manage your SaaS subscriptions and assign licenses to users
  • Manage your hardware assets effortlessly
  • You can manage your critical IT documentation
  • Easily manage your supplier contacts and contracts
  • Access to a suite of IT tools to help with troubleshooting

Do you have a project and just need prepaid credit?

Prepaid

hours

Once Off Monthly
Discount of

Benefits

Core Benefits
  • Access to IT experts, on-demand, in the US, 24/7
  • Nerd Search - Find the right Nerds and build your virtual IT team
  • Re-book your favorite technicians when needed
  • Create a booking schedule for monthly maintenance tasks
Utilize your prepaid hours for IT projects
  • Email migrations from Google to Microsoft or vice versa
  • User onboarding and offboarding
  • Cloud migrations and backups
  • Malware and security implementations
  • Any other infrastructure, network or end user projects

Connect to local support, globally

Scale up your team for the projects that require more IT hands.
We interview and verify every Nerd to ensure high quality resources for your business.
Pay per use, buy credit or subscribe and build virtual scalable team that suit your requirements.
Reduce your technical staff overheads and human resources risk.
End user support, projects, or escalate issues to senior IT professionals to resolve.

Our Nerds are certified in

Say Hello to your new Best Friend

Are you looking to plug gaps in your service areas to deliver better customer support? Struggling to find reliable IT support and using freelancers that often miss the mark? Customer service is our top priority.

We’re here to help you scale without stress, supporting you so you can meet customer SLA’s no matter where or when. Speak to our team for more information on long-term contract placements.

Get in Touch

Fast Response Times
Global Trusted Provider
Instant Remote Support
Scalable Tech
Skills
Compliance & Security

Need more information?
Get in touch

  United States

[email protected]
Send us an email and we will get back to you as soon as possible

Book a Free Demo
20-min demo with our team who will guide you through our platform.

(737) 377 6791
Call us if you have any other questions or queries

How can we help?