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2550 trusted US Nerds, 24/7 for any IT requests. Get a 60% reduction in IT spend. Support is both onsite and remote

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Trustpilot
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Vernon W.

NerdApp is fast, safe, and affordable.
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I highly recommend them to anyone who needs instant, remote technical support with very little friction.
Verified

Sue H.

I had a calendar sharing & syncing...
I had a calendar sharing & syncing problem that should have been simple to solve but turned out to be rather complicated. Volkan was endlessly patient with my frustration & carefully worked through potential solutions until one worked. Many thanks.
Verified

Simon R.

I Like These Nerds!
First time to use Nerdapp but was very impressed. I signed up, logged my issue and had an engineer on the phone within a few minutes...he then accessed my laptop remotely and was straight away working to resolve the issue. Really impressed and price was sensible so will definitely use again!

Standard pricing is $99.00 per hour. Get a monthly plan or buy prepaid to save 10% and access free IT tools

Remote Support

$24.75 per 15 minutes.

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under 1 minute!

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On-Site Support

$149.00 for the first hour and $24.75
per 15 minutes thereafter. Travel incl.

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*based on 30 minutes of IT support per employee

Benefits

Core Benefits
  • Access to IT experts, on-demand, in the US, 24/7
  • Nerd Search - Find the right Nerds and build your virtual IT team
  • Re-book your favorite technicians when needed
  • Create a booking schedule for monthly maintenance tasks
Free IT management tools on all plans include
  • Add and manage users to book as and when required
  • Manage your SaaS subscriptions and assign licenses to users
  • Manage your hardware assets effortlessly
  • You can manage your critical IT documentation
  • Easily manage your supplier contacts and contracts
  • Access to a suite of IT tools to help with troubleshooting

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Benefits

Core Benefits
  • Access to IT experts, on-demand, in the US, 24/7
  • Nerd Search - Find the right Nerds and build your virtual IT team
  • Re-book your favorite technicians when needed
  • Create a booking schedule for monthly maintenance tasks
Utilize your prepaid hours for IT projects
  • Email migrations from Google to Microsoft or vice versa
  • User onboarding and offboarding
  • Cloud migrations and backups
  • Malware and security implementations
  • Any other infrastructure, network or end user projects

Frequently Asked Questions

We provide support for all aspects of IT from basic end user support all the way through cloud infrastructure and security. Nerds will only accept a request if they can help with your specific problem, so you have complete peace of mind that you’ll find the right person for the job.
Thousands of SaaS applications including Microsoft, Office 365, Dynamics CRM, SharePoint, SQL Server databases, Azure, Hyper-V, VMware, Team, Amazon Web Services (AWS), Adobe Creative Cloud, FreshBooks, Google Workspace, Xero, Intuit, Workday, HubSpot, Slack, DocuSign, Shopify, Oracle, SAP, Mailchimp, Intercom, Okta, Salesforce, WordPress, Squarespace, Mailchimp, Skype, Zoom, Dropbox, and more!
Almost all hardware vendors including end user computing, networking, security and systems infrastructure such as Cisco, Lenovo, HP, Dell EMC, IBM, Meraki, Apple, Epson, Fujitsu, Huawei, Intel, Acer, Asus, NEC, SuperMicro, Juniper, Riverbed, NetApp.
Our Nerds work in over 800 locations across the world with a strong presence in the United States and the United Kingdom and constantly expanding in the EU and APAC.
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