NerdApp Founder & CEO talks Funding & Global Expansion

Kelvin Wetherill - Founder & CEO - Uploaded on January 20, 2022

Kelvin Wetherill - Founder & CEO - Uploaded on January 20, 2022

Hi, I am Kelvin, Founder and CEO of NerdApp, and I wanted to share my vision for NerdApp and the exciting journey we are currently on.

In my early years as an IT Support Specialist, I was constantly asked to help fix tech problems for friends, family, and neighbours. Twenty years later and I still get asked. I was usually compensated with delicious home cooked curries, a sleeve of golf balls or chocolates but as much as the tasty treats were appreciated, I always dreamt of a better way for tech people to get paid easily for their time and skills.

And so NerdApp was born – a user-friendly marketplace (available on web and App) that connects freelance IT Technicians to individuals and businesses that need tech support on demand. My vision was to create a space where IT Technicians would be fully vetted and go through a stringent onboarding process to ensure they provide the best possible service. I wanted to create a platform where remote support would be available within minutes (literally) and on-site support localised, connecting customers to experienced technicians nearby on demand. 

It’s taken a few years and a very talented and hardworking team to build NerdApp into the fully functional platform it is today, operating in 30+ countries. It has been the highlight of my working life. Seeing our Nerds assisting people through frustrating or confusing situations and reading the great reviews afterwards, is my greatest reward.

Historically the IT department has always been a separate entity from the overall business with separate deliverables and budgets. However, as technology integrates with every aspect of our lives and businesses, I believe this approach is becoming less logical.

As workforces become more dispersed due to Covid-19 and other factors that are influencing the evolution of the workplace, IT departments are feeling the pressure for more speed and agility. Simultaneously, the rise of apps like Getir (groceries), Bolt (taxi) and Urban (beauty and wellness) demonstrate a clear need and desire for more on-demand services by consumers.For us at NerdApp, this situation presents an exciting opportunity. 

Towards the end of last year, we closed our pre-seed funding round led by Fuel Ventures, a leading early stage seed EIS Fund based in London, along with KM Capital, super angel investor Andreas Mihalovits and four more private investors. The £540k raised has propelled us into double digit growth month on month and this allows us to take NerdApp to the next level.

These are some of our key growth areas:

  • NerdApp for Business

Say goodbye to costly IT departments and waiting in support ticket queues. NerdApp for business is growing and offers flexible billing, subscription-based models, and easy onboarding for employees, enabling them to get their tech issues solved within minutes.

  • Partnerships with hardware and software providers

We are working on building strategic partnerships with software and hardware providers so customers can get everything they need directly through NerdApp. 

  • Global expansion

We are currently enabled in 30+ countries. Our 2022 expansion plans will focus on growing key countries such as the United States, UK and then Europe and Australia.

  • Creating Jobs and upskilling technicians 

As we grow, supporting and upskilling our Nerds will remain a core value. We have recently partnered with CompTIA, the world's leading IT Certification company, to ensure our technicians get the opportunity to upskill and continue their learning journey. 

I can’t express how grateful I am to all the people who have gotten us to this point. Our loyal customers who have trusted us and shared their feedback and reviews. Our Nerds, whose commitment, customer service and skills continue to impress me daily. My incredible team, who is growing alongside NerdApp and helping to write its story. And of course, our investors, who believed in us enough to help put NerdApp on the path to becoming a household name.

I look forward to sharing more exciting news in the weeks and months to come. 

Kelvin Wetherill

NerdApp Founder & CEO

If you have any enquiries, please email [email protected]


5 things businesses need to know about the future of IT services

Caitlin McGregor - Uploaded on August 16, 2022

5 things businesses need to know about the future of IT services

Caitlin McGregor - Uploaded on August 16, 2022

In 2022 businesses are being forced to adapt their IT strategies to meet a new and unpredictable world. Geopolitical and economic instability combined with pandemic-related disruptions and cultural shifts have made IT service...
Continue reading

Best travel tech items for your 2022 summer holiday

Caitlin McGregor - Uploaded on July 14, 2022

Best travel tech items for your 2022 summer holiday

Caitlin McGregor - Uploaded on July 14, 2022

After so long without travel, we’re all looking forward to a much-needed summer holiday this year. But travel is still not without its challenges. Having the right travel tech gear can help you prepare for any eventuality – b...
Continue reading

What’s the difference between hardware and software IT support?

Caitlin McGregor - Uploaded on June 20, 2022

What’s the difference between hardware and software IT support?

Caitlin McGregor - Uploaded on June 20, 2022

When it comes to maintaining your computer or laptop, it’s good to understand the difference between hardware and software so that you can choose the right type of IT support specialist to service your needs.
Continue reading

Why should I choose an online Tech Support app?

Caitlin McGregor - Uploaded on May 11, 2022

Why should I choose an online Tech Support app?

Caitlin McGregor - Uploaded on May 11, 2022

Online tech support apps like NerdApp are here to stay. They represent a future-focused approach that allows people to access their tech support in the same way they order a pizza, buy the latest fashion or hail a ride. 
Continue reading

NerdApp teams up with Visa to provide on-demand IT support to small businesses across Europe

Kelvin Wetherill - Uploaded on April 27, 2022

NerdApp teams up with Visa to provide on-demand IT support to small businesses across Europe

Kelvin Wetherill - Uploaded on April 27, 2022

NerdApp, the on-demand IT support platform partners with Visa, the global payments network, to offer business card holders exclusive access to discounted remote and on-site IT support services. 
Continue reading

How to safely wipe your laptop before you sell or donate it

Kelvin Wetherill - Uploaded on April 06, 2022

How to safely wipe your laptop before you sell or donate it

Kelvin Wetherill - Uploaded on April 06, 2022

When it’s time to upgrade to a new laptop, it can be a bit confusing and overwhelming to prepare it for selling or donation.
Continue reading

Is web 3.0 really the future of the internet?

Caitlin McGregor - Uploaded on March 28, 2022

Is web 3.0 really the future of the internet?

Caitlin McGregor - Uploaded on March 28, 2022

If you’ve heard the term, ‘web 3’ popping up in media and conversation lately, but don’t know what it means, we’re here to help!
Continue reading

Big tech’s reaction to the invasion of Ukraine

Kelvin Wetherill - Uploaded on March 08, 2022

Big tech’s reaction to the invasion of Ukraine

Kelvin Wetherill - Uploaded on March 08, 2022

As the invasion of Ukraine by Russian armed forces continues, many countries have imposed economic and diplomatic sanctions against Russia. But, unlike wars of the past, big tech now has an almost equally powerful role to pla...
Continue reading

Top 3 reasons your PC Laptop might be slow

Caitlin McGregor - Uploaded on March 02, 2022

Top 3 reasons your PC Laptop might be slow

Caitlin McGregor - Uploaded on March 02, 2022

A slow laptop is one of those things that can really affect your productivity and make using your machine stressful and frustrating. That’s why it’s so important to get to the bottom of this tech issue and restore your peace ...
Continue reading

Simple tips to ensure your child’s safety online

Kelvin Wetherill - Uploaded on February 08, 2022

Simple tips to ensure your child’s safety online

Kelvin Wetherill - Uploaded on February 08, 2022

As modern-day parents, it’s no longer an option to avoid uncomfortable conversations with your children about internet safety and restrictions. It’s become more important than ever to guide and support children as they find t...
Continue reading

5 Tips for gig workers to take a holiday

Kelvin Wetherill - Uploaded on February 01, 2022

5 Tips for gig workers to take a holiday

Kelvin Wetherill - Uploaded on February 01, 2022

Freelancing and being part of the rising gig economy is a great way to increase your work flexibility and freedom but what happens when it’s time to take a holiday?
Continue reading

3 Tech Trends That Will Define 2022

Kelvin Wetherill - Uploaded on January 25, 2022

3 Tech Trends That Will Define 2022

Kelvin Wetherill - Uploaded on January 25, 2022

According to Forbes Magazine, in 2022 we will continue to see acceleration of digital and virtual reality technology but “the need for sustainability, ever-increasing data volumes, and increasing compute and network speeds wi...
Continue reading

Incase you weren’t sure what ‘the Cloud’ is, here’s a breakdown

Kelvin Wetherill - Uploaded on January 04, 2022

Incase you weren’t sure what ‘the Cloud’ is, here’s a breakdown

Kelvin Wetherill - Uploaded on January 04, 2022

You can’t see it, but the cloud is essentially a network of hardware and software services that exist online. Whenever you store something in Dropbox or create a document in Google Docs, you are storing and accessing data and...
Continue reading

3 Reasons we need to say goodbye to the IT Department

Kelvin Wetherill - Uploaded on December 15, 2021

3 Reasons we need to say goodbye to the IT Department

Kelvin Wetherill - Uploaded on December 15, 2021

There's no doubt that businesses need IT, but do they still need an IT department?
Continue reading

5 Tips to stay Agile in the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on November 08, 2021

5 Tips to stay Agile in the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on November 08, 2021

Many people have transitioned into freelance roles and gig work in the UK over the past year and a half, and some may be feeling a bit lost and uncertain of where to go next.
Continue reading

5 Common IT problems faced by businesses today

Kelvin Wetherill - Founder & CEO - Uploaded on October 21, 2021

5 Common IT problems faced by businesses today

Kelvin Wetherill - Founder & CEO - Uploaded on October 21, 2021

IT challenges have the potential to cause more than just missed deadlines and frustration. Whether you’re running a small, growing business or large enterprise
Continue reading

Is the new iPhone 13 Pro Max worth the upgrade?

Kelvin Wetherill - Uploaded on October 14, 2021

Is the new iPhone 13 Pro Max worth the upgrade?

Kelvin Wetherill - Uploaded on October 14, 2021

Whenever a new iPhone is released, there is the inevitable question… ‘is it worth the upgrade?’. So, we’ve gone ahead and done the work for you
Continue reading

NerdApp's quick guide to choosing a VPN

Kelvin Wetherill - Uploaded on September 27, 2021

NerdApp's quick guide to choosing a VPN

Kelvin Wetherill - Uploaded on September 27, 2021

If you're considering getting a VPN (or Virtual Private Network), you may be feeling a little overwhelmed by all the choices and information out there.
Continue reading

Embrace working at your own pace

Kelvin Wetherill - Founder & CEO - Uploaded on September 06, 2021

Embrace working at your own pace

Kelvin Wetherill - Founder & CEO - Uploaded on September 06, 2021

There is an old proverb that says, “It’s better to take many small steps in the right direction than to take a big leap in the wrong direction, only to stumble backward.”
Continue reading

The growing mountain of metal – what to do with e-waste?

Kelvin Wetherill - Uploaded on August 17, 2021

The growing mountain of metal – what to do with e-waste?

Kelvin Wetherill - Uploaded on August 17, 2021

It's always exciting to get the latest tech device. Unpacking it and piecing it together, getting it charged up and exploring all the new features.
Continue reading

The NerdApp Business portal is on its way!

Kelvin Wetherill - Uploaded on August 06, 2021

The NerdApp Business portal is on its way!

Kelvin Wetherill - Uploaded on August 06, 2021

A quick update on what we have been doing at NerdApp. Our new NerdApp Business portal is coming online soon, ETA is only a week or two away
Continue reading

NerdApp Enables the Human Cloud for Tech Support Globally

Kelvin Wetherill - Uploaded on July 21, 2021

NerdApp Enables the Human Cloud for Tech Support Globally

Kelvin Wetherill - Uploaded on July 21, 2021

'The Human Cloud' what is it and how can you be a part of it?
Continue reading

What can we expect from the Windows 11 launch?

Kelvin Wetherill - Founder & CEO - Uploaded on June 23, 2021

What can we expect from the Windows 11 launch?

Kelvin Wetherill - Founder & CEO - Uploaded on June 23, 2021

Microsoft may have lost some of the intrigue for its scheduled event on 24 June, where the tech giant teased, they would be revealing...
Continue reading

Airpods or Galaxy Buds Pro?

Jon Wetherill - Uploaded on June 03, 2021

Airpods or Galaxy Buds Pro?

Jon Wetherill - Uploaded on June 03, 2021

Wireless headphones are all the rage but which ones are the best? Here's a quick review for those of you torn between the two top selling buds on the market.
Continue reading

Remote IT-Support Service NerdApp Goes Global in World First

Kelvin Wetherill - Founder & CEO - Uploaded on March 17, 2021

Remote IT-Support Service NerdApp Goes Global in World First

Kelvin Wetherill - Founder & CEO - Uploaded on March 17, 2021

A remote IT services app, dubbed the ‘Uber’ for IT Support, is going global in a ground-breaking move amidst the Covid19 pandemic. 
Continue reading

NerdApp offers solution to lockdown tech problems

Kelvin Wetherill - Founder & CEO - Uploaded on February 14, 2021

NerdApp offers solution to lockdown tech problems

Kelvin Wetherill - Founder & CEO - Uploaded on February 14, 2021

England is now in its third lockdown, and children are reverting back to remote learning. Parents and students are adapting lifestyles...
Continue reading

The Rise of the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on January 04, 2021

The Rise of the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on January 04, 2021

The gig economy has been with us as long as people have tried to find ways to make a living. However, it became part of our daily conversation in the first decade of this century and is usually used to describe part-time free...
Continue reading

Why home Tech Support is on the rise!

Kelvin Wetherill - Founder & CEO - Uploaded on December 15, 2020

Why home Tech Support is on the rise!

Kelvin Wetherill - Founder & CEO - Uploaded on December 15, 2020

Today, we live in a world of technology. It surrounds us in every way. Technology plays a significant part in our lives, from using our mobile phones to watching movies on Netflix, we are interacting with tech devices all day...
Continue reading

Has NerdApp finally solved all of your IT issues?

Kelvin Wetherill - Founder & CEO - Uploaded on November 25, 2020

Has NerdApp finally solved all of your IT issues?

Kelvin Wetherill - Founder & CEO - Uploaded on November 25, 2020

The need for quick and effective IT support has never been greater, with 46.6% of the UK workforce doing some work at home in April 2020, according to the ONS. With so many people working from home, an office-based computer s...
Continue reading

How can we help?