3 Reasons we need to say goodbye to the IT Department

Kelvin Wetherill - Uploaded on December 15, 2021

Kelvin Wetherill - Uploaded on December 15, 2021

There's no doubt that businesses need IT, but do they still need an IT department?

Historically the IT department has always been a separate entity, subject to its own deliverables and budgets, but as technology integrates with every aspect of our lives and business, this approach is starting to seem less and less logical.

A recent Wallstreet Journal article described the situation as follows; 
“Having an IT department is exactly what will prevent companies from being innovative, agile, customer-focused and digitally transformed. That's because IT departments are for a bygone era and are ill-suited to the demands of a digital-first world.”

So, why is it time for a new business IT support model?

1. Greater integration
Separating IT from the rest of the business prevents companies from getting the best out of all workers, forcing them to have competing missions and competing mind-sets. By embedding IT roles and functions within the teams that require them, the ownership is shared, the tech is integrated into the spaces it's most needed and IT solutions are made based on what it needed when it is needed. 

2. Staying future focused
In this new world, successful IT is no longer about building and managing IT systems. It's about integrating technology into every aspect of business. Yes, there will always be a need for someone that can help setup an email account, fix a laptop or provide PC tech support, but the role of tech as a whole needs to be focused on creating systems that are adaptable and user-focused. 

3. More speed & agility
By embedding tech knowledge into teams, it gives greater ownership and motivation to employees and allows them to use tech in the ways that work best for them. Since there's no need to wait around for IT to approve their requests or deal with their queries, they can work faster and with deal with common IT problems as they arise. 

As the IT department transforms to meet the modern world, it makes sense to outsource certain functions to IT support companies with trusted IT specialists that can respond on demand, providing remote or in-person support. NerdApp for Business enables an organization to subscribe to tech support on a pay-as-you-go basis or monthly subscription.


What’s the difference between hardware and software IT support?

Caitlin McGregor - Uploaded on June 20, 2022

What’s the difference between hardware and software IT support?

Caitlin McGregor - Uploaded on June 20, 2022

When it comes to maintaining your computer or laptop, it’s good to understand the difference between hardware and software so that you can choose the right type of IT support specialist to service your needs.
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Why should I choose an online Tech Support app?

Caitlin McGregor - Uploaded on May 11, 2022

Why should I choose an online Tech Support app?

Caitlin McGregor - Uploaded on May 11, 2022

Online tech support apps like NerdApp are here to stay. They represent a future-focused approach that allows people to access their tech support in the same way they order a pizza, buy the latest fashion or hail a ride. 
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NerdApp teams up with Visa to provide on-demand IT support to small businesses across Europe

Kelvin Wetherill - Uploaded on April 27, 2022

NerdApp teams up with Visa to provide on-demand IT support to small businesses across Europe

Kelvin Wetherill - Uploaded on April 27, 2022

NerdApp, the on-demand IT support platform partners with Visa, the global payments network, to offer business card holders exclusive access to discounted remote and on-site IT support services. 
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How to safely wipe your laptop before you sell or donate it

Kelvin Wetherill - Uploaded on April 06, 2022

How to safely wipe your laptop before you sell or donate it

Kelvin Wetherill - Uploaded on April 06, 2022

When it’s time to upgrade to a new laptop, it can be a bit confusing and overwhelming to prepare it for selling or donation.
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Is web 3.0 really the future of the internet?

Caitlin McGregor - Uploaded on March 28, 2022

Is web 3.0 really the future of the internet?

Caitlin McGregor - Uploaded on March 28, 2022

If you’ve heard the term, ‘web 3’ popping up in media and conversation lately, but don’t know what it means, we’re here to help!
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Big tech’s reaction to the invasion of Ukraine

Kelvin Wetherill - Uploaded on March 08, 2022

Big tech’s reaction to the invasion of Ukraine

Kelvin Wetherill - Uploaded on March 08, 2022

As the invasion of Ukraine by Russian armed forces continues, many countries have imposed economic and diplomatic sanctions against Russia. But, unlike wars of the past, big tech now has an almost equally powerful role to pla...
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Top 3 reasons your PC Laptop might be slow

Caitlin McGregor - Uploaded on March 02, 2022

Top 3 reasons your PC Laptop might be slow

Caitlin McGregor - Uploaded on March 02, 2022

A slow laptop is one of those things that can really affect your productivity and make using your machine stressful and frustrating. That’s why it’s so important to get to the bottom of this tech issue and restore your peace ...
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Simple tips to ensure your child’s safety online

Kelvin Wetherill - Uploaded on February 08, 2022

Simple tips to ensure your child’s safety online

Kelvin Wetherill - Uploaded on February 08, 2022

As modern-day parents, it’s no longer an option to avoid uncomfortable conversations with your children about internet safety and restrictions. It’s become more important than ever to guide and support children as they find t...
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5 Tips for gig workers to take a holiday

Kelvin Wetherill - Uploaded on February 01, 2022

5 Tips for gig workers to take a holiday

Kelvin Wetherill - Uploaded on February 01, 2022

Freelancing and being part of the rising gig economy is a great way to increase your work flexibility and freedom but what happens when it’s time to take a holiday?
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3 Tech Trends That Will Define 2022

Kelvin Wetherill - Uploaded on January 25, 2022

3 Tech Trends That Will Define 2022

Kelvin Wetherill - Uploaded on January 25, 2022

According to Forbes Magazine, in 2022 we will continue to see acceleration of digital and virtual reality technology but “the need for sustainability, ever-increasing data volumes, and increasing compute and network speeds wi...
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NerdApp Founder & CEO talks Funding & Global Expansion

Kelvin Wetherill - Founder & CEO - Uploaded on January 20, 2022

NerdApp Founder & CEO talks Funding & Global Expansion

Kelvin Wetherill - Founder & CEO - Uploaded on January 20, 2022

Towards the end of last year, we closed our pre-seed funding round led by Fuel Ventures, a leading early stage seed EIS Fund based in London, along with KM Capital, super angel investor Andreas Mihalovits and four more privat...
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Incase you weren’t sure what ‘the Cloud’ is, here’s a breakdown

Kelvin Wetherill - Uploaded on January 04, 2022

Incase you weren’t sure what ‘the Cloud’ is, here’s a breakdown

Kelvin Wetherill - Uploaded on January 04, 2022

You can’t see it, but the cloud is essentially a network of hardware and software services that exist online. Whenever you store something in Dropbox or create a document in Google Docs, you are storing and accessing data and...
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5 Tips to stay Agile in the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on November 08, 2021

5 Tips to stay Agile in the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on November 08, 2021

Many people have transitioned into freelance roles and gig work in the UK over the past year and a half, and some may be feeling a bit lost and uncertain of where to go next.
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5 Common IT problems faced by businesses today

Kelvin Wetherill - Founder & CEO - Uploaded on October 21, 2021

5 Common IT problems faced by businesses today

Kelvin Wetherill - Founder & CEO - Uploaded on October 21, 2021

IT challenges have the potential to cause more than just missed deadlines and frustration. Whether you’re running a small, growing business or large enterprise
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Is the new iPhone 13 Pro Max worth the upgrade?

Kelvin Wetherill - Uploaded on October 14, 2021

Is the new iPhone 13 Pro Max worth the upgrade?

Kelvin Wetherill - Uploaded on October 14, 2021

Whenever a new iPhone is released, there is the inevitable question… ‘is it worth the upgrade?’. So, we’ve gone ahead and done the work for you
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NerdApp's quick guide to choosing a VPN

Kelvin Wetherill - Uploaded on September 27, 2021

NerdApp's quick guide to choosing a VPN

Kelvin Wetherill - Uploaded on September 27, 2021

If you're considering getting a VPN (or Virtual Private Network), you may be feeling a little overwhelmed by all the choices and information out there.
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Kelvin Wetherill - Founder & CEO - Uploaded on September 06, 2021

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Kelvin Wetherill - Founder & CEO - Uploaded on September 06, 2021

There is an old proverb that says, “It’s better to take many small steps in the right direction than to take a big leap in the wrong direction, only to stumble backward.”
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The growing mountain of metal – what to do with e-waste?

Kelvin Wetherill - Uploaded on August 17, 2021

The growing mountain of metal – what to do with e-waste?

Kelvin Wetherill - Uploaded on August 17, 2021

It's always exciting to get the latest tech device. Unpacking it and piecing it together, getting it charged up and exploring all the new features.
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The NerdApp Business portal is on its way!

Kelvin Wetherill - Uploaded on August 06, 2021

The NerdApp Business portal is on its way!

Kelvin Wetherill - Uploaded on August 06, 2021

A quick update on what we have been doing at NerdApp. Our new NerdApp Business portal is coming online soon, ETA is only a week or two away
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NerdApp Enables the Human Cloud for Tech Support Globally

Kelvin Wetherill - Uploaded on July 21, 2021

NerdApp Enables the Human Cloud for Tech Support Globally

Kelvin Wetherill - Uploaded on July 21, 2021

'The Human Cloud' what is it and how can you be a part of it?
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What can we expect from the Windows 11 launch?

Kelvin Wetherill - Founder & CEO - Uploaded on June 23, 2021

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Kelvin Wetherill - Founder & CEO - Uploaded on June 23, 2021

Microsoft may have lost some of the intrigue for its scheduled event on 24 June, where the tech giant teased, they would be revealing...
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Airpods or Galaxy Buds Pro?

Jon Wetherill - Uploaded on June 03, 2021

Airpods or Galaxy Buds Pro?

Jon Wetherill - Uploaded on June 03, 2021

Wireless headphones are all the rage but which ones are the best? Here's a quick review for those of you torn between the two top selling buds on the market.
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Remote IT-Support Service NerdApp Goes Global in World First

Kelvin Wetherill - Founder & CEO - Uploaded on March 17, 2021

Remote IT-Support Service NerdApp Goes Global in World First

Kelvin Wetherill - Founder & CEO - Uploaded on March 17, 2021

A remote IT services app, dubbed the ‘Uber’ for IT Support, is going global in a ground-breaking move amidst the Covid19 pandemic. 
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NerdApp offers solution to lockdown tech problems

Kelvin Wetherill - Founder & CEO - Uploaded on February 14, 2021

NerdApp offers solution to lockdown tech problems

Kelvin Wetherill - Founder & CEO - Uploaded on February 14, 2021

England is now in its third lockdown, and children are reverting back to remote learning. Parents and students are adapting lifestyles...
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The Rise of the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on January 04, 2021

The Rise of the Gig Economy

Kelvin Wetherill - Founder & CEO - Uploaded on January 04, 2021

The gig economy has been with us as long as people have tried to find ways to make a living. However, it became part of our daily conversation in the first decade of this century and is usually used to describe part-time free...
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Why home Tech Support is on the rise!

Kelvin Wetherill - Founder & CEO - Uploaded on December 15, 2020

Why home Tech Support is on the rise!

Kelvin Wetherill - Founder & CEO - Uploaded on December 15, 2020

Today, we live in a world of technology. It surrounds us in every way. Technology plays a significant part in our lives, from using our mobile phones to watching movies on Netflix, we are interacting with tech devices all day...
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Has NerdApp finally solved all of your IT issues?

Kelvin Wetherill - Founder & CEO - Uploaded on November 25, 2020

Has NerdApp finally solved all of your IT issues?

Kelvin Wetherill - Founder & CEO - Uploaded on November 25, 2020

The need for quick and effective IT support has never been greater, with 46.6% of the UK workforce doing some work at home in April 2020, according to the ONS. With so many people working from home, an office-based computer s...
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