IT Support on demand

Book a Nerd online from your mobile, tablet or computer. NerdApp provides users with IT support services for computers, mobile phones, Wifi, internet, email, backups, printers, software applications, tech lessons and more.

You can get support within minutes or schedule a convenient time.

Remote work is growing, and work hours are no longer limited to 9 to 5. Employees are distributed, having limited access to IT support. Users and businesses can get 24/7 on demand direct access to our IT specialists.

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"Ryan was super knowledgeable and helpful. He gave me clear instructions to help improve my PCs performance, which I’ll put into action ASAP."

"Nixon was an absolute life saver - I was suffering with a highly confused set up with multiple Microsoft accounts, 365 instances and shared OneDrives; Nixon untangled all of this for me and was very clear throughout. I was delighted at the end of the process and will have absolutely no hesitation in booking future sessions with Nixon. Life saver. Thank you."

"NerdApp have been fantastic! I was struggling with a niggling IT problem for days. Forums and reaching out to the software developer didn't work, but Kelvin from NerdApp went above and beyond to make sure that the problem was resolved. I couldn't recommend using them enough!"

"Volkan was incredibly helpful and patient. He relentlessly troubleshooted until he found a solution (I run a small business and I really needed to sort out the issue quickly). I would HIGHLY recommend Volkan for his talent and professionalism. "

"Very friendly and knowledgeable ! Explained to me what he was doing step by step. Which helped me to understand the problems I was having with my computer. Would definitely recommend Nixon ! Thank you again for all your help!"

"Volkan was brilliant! So helpful and helped me to understand everything clearly. He managed to sort out my Mac so quickly and went above and Beyond to make sure I was happy. Thank you so much! "

"Incredibly helpful! Solved all my issues setting up a new laptop for work and restored my sanity. Thank you!"

"Philip was exceptionally patient in unpicking a complicated set up (bodge) that my well meaning son had put together for our house WiFi. He explained everything as he was doing it, restoring solid WiFi throughout, leaving it better than it has ever been. Calm is now restored in this house! Thank you"

"Very patient and helpful. Not sure what he's done, but problem seems to be fixed! Great app, would definitely use again."

"Sameer was extremely knowledgeable, efficient & patient with me. He was a quick worker and really went the extra mile to help me unravel various conflicts on my laptop. I highly recommend Sameer & wouldn’t hesitate to use his services again. "

"This was really helpful and efficient. My issue was completely solved in a short amount of time and prevention for future problems was advised. Volkan was right on time. He supported me through every step of the process, answered all my questions, and was ready to stay as long as needed until the problem was solved (despite time limit). He was very nice and quick. I am extremely satisfied with the service. Thank you so much )"

"Derek was prompt and most thoughtful. He knew the issues exactly and was able to get my heating app back under control."

"Javier saved the day! I work from home and in the last few months I'd been dealing with crashes and slow computer issues, then I had a virus that I couldn't remove, but Javier figured it out quickly and fixed it. My computer is working fast again! What a great feeling. Thank you Javier!"

"Waiz is not only competent but also very patient and the service I received was excellent! Also quick responses and great communication. Saved my life as I was panicking about issue with my laptop that I needed fixed urgently. I am very grateful and I highly recommend him!"

Business End-user IT Support

Outsource your end user IT support by using NerdApp. Build a team of favourite Nerds to service your users on-demand and authorise their support requests as part of the process.

Your team will have direct access to our IT specialists for any IT issues or requirements.

Add your users and branch locations worldwide so your workforce can confirm their details and have access to instant IT support in any of our 34 supported countries.

If you have any questions on how NerdApp can help your business, contact us for more information.

Tech Support as a Service

We take care in vetting every Nerd to ensure the highest possible service delivery for your business.

There are no call centres to deal with. We connect you directly to qualified Nerds who are equipped to handle your IT issues.

Pay only for the support you need based on hourly usage with no minimum spend. Fast, efficient and professional IT support where you control the spend.

Pre-purchase support hours at discounted rates or pick a monthly subscription to suit your business.

IT Support on demand

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Business End-user IT Support

Tech Support as a Service