IT Support
Nerds on-demand

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IT support for computers, laptops, mobile phones, WiFi, smart TV’s and more

How it works

You can book a taxi or order food to your doorstep using an App, now tech support is that easy!

Feeling frustrated with a tech problem? Book one of our verified Nerds to resolve any IT related issue you may have. For laptop repairs, WiFi troubleshooting or Apple support, you can request remote or on-site support. Find out more on our Services tab.

Nerds provide on-demand tech support for anyone who needs help setting up or fixing any IT problems, including computers, mobile phones, smart TV's and more. Just sign up and book a Nerd at your convenience.

Book a Nerd

Do I need Remote or On-site support?

If your IT problem can be solved without a Nerd having to be there, such as data transfers, email set ups, Microsoft 365 installations, or similar, we would suggest opting for Remote Support.

Remote Support is available world-wide and may get your issue solved quickly.

Our Nerds prefer TeamViewer (linked during booking your Nerd) for Remote Support, and you can also communicate on the job page online.

Which Nerd is right for the job?

We take care in vetting every Nerd as safety is our highest priority.

Nerds go through an on-boarding process before being activated that includes ID checks, video screening and skills assessments.

You can save your Favourite Nerds and book them directly if you prefer.

Nerds with top ratings get a time advantage on job requests.

Meet our Nerds

Leo

Hello fellow humans! I'm Leo and I'm here to help you on your tech adventure. Whether something's not right with your devices or if you'd like to strengthen/optimise your skills in a new direction, look no further - your trust matters!

Hayam

Hello, I have a degree in Business information systems, I've been working as an IT Engineer for 2 years, prior to this role I was working in telecommunications for 4 years. I'm proficient at macOS and Windows OS.

Simon

I have 10 years IT and Technical Support experience with PCs, Laptops, Mobiles and Tech devices. I have a great passion for getting things to 'work' and don't give up until I fix the problem

Mauro

I am a Network engineer with a big passion for every kind of technology. Providing support for about 20 years !

Nixon

Nixon R has a background in music performance, music production, recording, studio management, audio editing, teaching, mentoring, technical support and project management.

Kunle

My experience as a Support Specialist has enabled me to put the self-gained knowledge and skills in to real world practice. I have maintained and supported company wide infrastructure from servers to computers and trained users on various systems.

Ratings & Reviews

"Super experience! My nerd was friendly and sorted out my printer issues. Will be back the next time I'm stuck. "

Patricia

Nixon (Nerd)

"Very friendly and knowledgeable ! Explained to me what he was doing step by step. Which helped me to understand the problems I was having with my computer. Would definitely recommend Nixon ! Thank you again for all your help!"

"NerdApp have been fantastic! I was struggling with a niggling IT problem for days. Forums and reaching out to the software developer didn't work, but Kelvin from NerdApp went above and beyond to make sure that the problem was resolved. I couldn't recommend using them enough!"

Helga

Sameer (Nerd)

"Very nice and professional. He fixed my problem in the time allotted. Would gladly have him help in the futre again. "

Stacey

Nixon (Nerd)

"Nixon was very patient and he went the extra mile to help me! What great service! Thank you "

Suzanne

Philip (Nerd)

"Philip was exceptionally patient in unpicking a complicated set up (bodge) that my well meaning son had put together for our house WiFi. He explained everything as he was doing it, restoring solid WiFi throughout, leaving it better than it has ever been. Calm is now restored in this house! Thank you"

Shannon

Alexandru (Nerd)

"My Nerd was overall helpful and friendly and despite not being able to access my computer, still provided me with guidance and ideas to assist and solve my problem. "

Chris

Nixon (Nerd)

"Nixon was an absolute life saver - I was suffering with a highly confused set up with multiple Microsoft accounts, 365 instances and shared OneDrives; Nixon untangled all of this for me and was very clear throughout. I was delighted at the end of the process and will have absolutely no hesitation in booking future sessions with Nixon. Life saver. Thank you."

Anne

Derek (Nerd)

"Derek was prompt and most thoughtful. He knew the issues exactly and was able to get my heating app back under control."

Ralph

Kelvin (Nerd)

"Quick response to initial enquiry, Kevin was onsite within about an hour and dealt with the issue quickly, was friendly and polite and explained what he was doing and how it was addressing the problem. Hope I don’t have to use nerdapp again but if I do they will be who I call!"