IT Support
Nerds on-demand

Book a Nerd

IT support for computers, software, mobile phones, WiFi, smart devices and more
No fix, no fee!*
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How it works

NerdApp provides you with on-demand IT support for any IT problems, including computers, mobile phones, smart TV's and more. Just sign up and book a Nerd at your convenience.

Feeling frustrated with a tech problem? Book one of our verified Nerds to solve any IT issue you may have, remote or on-site support.

Laptop repairs, WiFi troubleshooting, Apple support, or anything else.

Download NerdApp from the App stores or find out more on our Services page.

Do I need Remote or On-site support?

If your IT problem can be solved without a Nerd having to be there, such as data transfers, email set ups, Microsoft 365 installations, or similar, we would suggest opting for Remote Support. 

Remote Support is available world-wide and Nerds will get your issue solved quickly. 

Our Nerds prefer Anydesk software for Remote Support assistance. You can also communicate on the job page chat once the Nerd has accepted your job. 

Which Nerd is right for the job?

We take care in vetting every Nerd, safety is our highest priority.

Nerds go through an on-boarding process before being activated which includes ID checks, video screening and skills assessments. 

You can save your Favourite Nerds and book them directly for future requests.

Nerds with top ratings get a time advantage on job requests. When requesting a Nerd you should get a response quickly.



Meet our Nerds
 


Leo
Hello fellow humans! I'm Leo and I'm here to help you on your tech adventure. Whether something's not right with your devices or if you'd like to strengthen/optimise your skills in a new direction, look no further - your trust matters!

Volkan
The needs of Information Technologies have increased with rapid acceleration over time, parallel to its development. Internet sites, e-mail services, servers and computers continue to work steadily and meet growing needs, even for many IT companies. However, it has become an important necessity for firms to work with quality IT teams, considering how new technologies emerge every day, how they reflect on their products and services, their analysis, the choice of the most suitable ones and how to plan for companies.

Hayam
Hello, I have a degree in Business information systems, I've been working as an IT Engineer for 2 years, prior to this role I was working in telecommunications for 4 years. I'm proficient at macOS and Windows OS.

Simon
I have 10 years IT and Technical Support experience with PCs, Laptops, Mobiles and Tech devices. I have a great passion for getting things to 'work' and don't give up until I fix the problem

Mauro
I am a Network engineer with a big passion for every kind of technology. Providing support for about 20 years !

Nixon
Nixon R has a background in music performance, music production, recording, studio management, audio editing, teaching, mentoring, technical support and project management.

Kunle
My experience as a Support Specialist has enabled me to put the self-gained knowledge and skills in to real world practice. I have maintained and supported company wide infrastructure from servers to computers and trained users on various systems.



Ratings & Reviews
 


lynn
Bade (Nerd)
"Very patient and helpful. Not sure what he's done, but problem seems to be fixed! Great app, would definitely use again."

Melanie
Sameer (Nerd)
"Sameer was extremely knowledgeable, efficient & patient with me. He was a quick worker and really went the extra mile to help me unravel various conflicts on my laptop. I highly recommend Sameer & wouldn’t hesitate to use his services again. "
"Super experience! My nerd was friendly and sorted out my printer issues. Will be back the next time I'm stuck. "
Nicole

Adam
Ryan (Nerd)
"Ryan was super knowledgeable and helpful. He gave me clear instructions to help improve my PCs performance, which I’ll put into action ASAP."

Suzanne
Philip (Nerd)
"Philip was exceptionally patient in unpicking a complicated set up (bodge) that my well meaning son had put together for our house WiFi. He explained everything as he was doing it, restoring solid WiFi throughout, leaving it better than it has ever been. Calm is now restored in this house! Thank you"
"NerdApp have been fantastic! I was struggling with a niggling IT problem for days. Forums and reaching out to the software developer didn't work, but Kelvin from NerdApp went above and beyond to make sure that the problem was resolved. I couldn't recommend using them enough!"
Kieran W

Shannon
Volkan (Nerd)
"Volkan was brilliant! So helpful and helped me to understand everything clearly. He managed to sort out my Mac so quickly and went above and Beyond to make sure I was happy. Thank you so much! "

Chris
Nixon (Nerd)
"Nixon was an absolute life saver - I was suffering with a highly confused set up with multiple Microsoft accounts, 365 instances and shared OneDrives; Nixon untangled all of this for me and was very clear throughout. I was delighted at the end of the process and will have absolutely no hesitation in booking future sessions with Nixon. Life saver. Thank you."

Lindsay
Volkan (Nerd)
"Volkan was incredibly helpful and patient. He relentlessly troubleshooted until he found a solution (I run a small business and I really needed to sort out the issue quickly). I would HIGHLY recommend Volkan for his talent and professionalism. "

Anne
Derek (Nerd)
"Derek was prompt and most thoughtful. He knew the issues exactly and was able to get my heating app back under control."

Patricia
Nixon (Nerd)
"Very friendly and knowledgeable ! Explained to me what he was doing step by step. Which helped me to understand the problems I was having with my computer. Would definitely recommend Nixon ! Thank you again for all your help!"
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