IT Support
Nerds on-demand

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Book instant remote support or request on-site support at your convenience. Your Nerd, on-demand.
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How it works

NerdApp provides you with on-demand IT support for any tech problems at the click of a button.

  1. Click "Book Now"
  2. Select the service type
  3. Select on-site support or remote support
  4. Schedule a convenient time
  5. Describe your problem
  6. Click the "Book Now" button

Our Peace of Mind Promise

We offer a “no fix, no pay” policy because we are confident that our Nerds will fix any issue you may have with your tech. We are committed to keeping your trust and satisfaction with our support services.

Refund Policy

Business End-user IT Support

Outsource your end user IT support by using NerdApp. Build a team of favourite Nerds to service your users on-demand and authorise their support requests as part of the process.

Your team will have direct access to our IT specialists for any IT issues or requirements.

Add your users and branch locations worldwide so your workforce can confirm their details and have access to instant IT support in any of our 34 supported countries.

If you have any questions on how NerdApp can help your business, contact us for more information.

Tech Support-as-a-Service

We take care in vetting every Nerd to ensure the highest possible service delivery for your business.

There are no call centres to deal with. We connect you directly to qualified Nerds who are equipped to handle your IT issues.

Pay only for the support you need based on hourly usage with no minimum spend. Fast, efficient and professional IT support where you control the spend.

Pre-purchase support hours at discounted rates or pick a monthly subscription to suit your business.



Meet our Nerds
 


Leo
Hello fellow humans! I'm Leo and I'm here to help you on your tech adventure. Whether something's not right with your devices or if you'd like to strengthen/optimise your skills in a new direction, look no further - your trust matters!

Volkan
The nature of my work is; about taking it as it is completely my responsibility. Define the tasks I will do, make a full commitment, fulfill and report. I work with the professionals who produce tools and solutions in the most appropriate way, follow up and finalize their place.

Hayam
Hello, I have a degree in Business information systems, I've been working as an IT Engineer for 2 years, prior to this role I was working in telecommunications for 4 years. I'm proficient at macOS and Windows OS.

Simon
I have 10 years IT and Technical Support experience with PCs, Laptops, Mobiles and Tech devices. I have a great passion for getting things to 'work' and don't give up until I fix the problem

Mauro
I am a Network engineer with a big passion for every kind of technology. Providing support for about 20 years !

Nixon
Nixon R has a background in music performance, music production, recording, studio management, audio editing, teaching, mentoring, technical support and project management.

Kunle
My experience as a Support Specialist has enabled me to put the self-gained knowledge and skills in to real world practice. I have maintained and supported company wide infrastructure from servers to computers and trained users on various systems.



Ratings & Reviews
 


Patricia
Nixon (Nerd)
"Very friendly and knowledgeable ! Explained to me what he was doing step by step. Which helped me to understand the problems I was having with my computer. Would definitely recommend Nixon ! Thank you again for all your help!"

Anne
Derek (Nerd)
"Derek was prompt and most thoughtful. He knew the issues exactly and was able to get my heating app back under control."
"Super experience! My nerd was friendly and sorted out my printer issues. Will be back the next time I'm stuck. "
Nicole

Adam
Ryan (Nerd)
"Ryan was super knowledgeable and helpful. He gave me clear instructions to help improve my PCs performance, which I’ll put into action ASAP."

Lindsay
Volkan (Nerd)
"Volkan was incredibly helpful and patient. He relentlessly troubleshooted until he found a solution (I run a small business and I really needed to sort out the issue quickly). I would HIGHLY recommend Volkan for his talent and professionalism. "

Shannon
Volkan (Nerd)
"Volkan was brilliant! So helpful and helped me to understand everything clearly. He managed to sort out my Mac so quickly and went above and Beyond to make sure I was happy. Thank you so much! "

Suzanne
Philip (Nerd)
"Philip was exceptionally patient in unpicking a complicated set up (bodge) that my well meaning son had put together for our house WiFi. He explained everything as he was doing it, restoring solid WiFi throughout, leaving it better than it has ever been. Calm is now restored in this house! Thank you"

Chris
Nixon (Nerd)
"Nixon was an absolute life saver - I was suffering with a highly confused set up with multiple Microsoft accounts, 365 instances and shared OneDrives; Nixon untangled all of this for me and was very clear throughout. I was delighted at the end of the process and will have absolutely no hesitation in booking future sessions with Nixon. Life saver. Thank you."

lynn
Bade (Nerd)
"Very patient and helpful. Not sure what he's done, but problem seems to be fixed! Great app, would definitely use again."
"NerdApp have been fantastic! I was struggling with a niggling IT problem for days. Forums and reaching out to the software developer didn't work, but Kelvin from NerdApp went above and beyond to make sure that the problem was resolved. I couldn't recommend using them enough!"
Kieran W

Melanie
Sameer (Nerd)
"Sameer was extremely knowledgeable, efficient & patient with me. He was a quick worker and really went the extra mile to help me unravel various conflicts on my laptop. I highly recommend Sameer & wouldn’t hesitate to use his services again. "
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